Absolutely. However we are encouraging customers to try and self-serve via the RemServ app and RemServ Online in the first instance, or visit our FAQ pages to see if their question already has an answer online.
This will help ease any unnecessary call congestion.
Remuneration Services (QLD) Pty Ltd (ABN 46 093 173 089) (RemServ) act as an authorised representative on behalf of a number of Australian financial services licensees. The capacity in which we act and the financial services we are authorised to provide are set out in our Financial Services Guides. We act as an agent for those licensees and not for you.
Salary packaging is only available to eligible employees of the Queensland Government as per the Standing Offer Arrangement QGP0065-21. The implications of salary packaging for you (including tax savings and impacts on benefits, surcharges, levies and/or other entitlements) will depend on your individual circumstances. The information in this publication has been prepared by RemServ for general information purposes only, without taking into consideration any individual circumstances. RemServ and the Queensland Government recommend that before into a salary packaging arrangement and/or a participating agreement with your employer, you should consider your objectives, financial situation and needs, and, take the appropriate legal, financial or other professional advice based upon your own particular circumstances. You should also read the Salary Packaging Participation Agreement and the relevant Queensland Government Salary Packaging Information Booklets and Fact Forms available via the Queensland Government Contracts Directory. The Queensland Government strongly recommends that you obtain independent financial advice prior to entering into, or changing the terms of, a salary packaging arrangement.
The Salary Packaging Bureau Service Provider collecting your personal information on this form and relevant declaration (if required) for the purpose of processing your salary packaging agreements. The Salary Packaging Bureau Service Provider will pass your personal information on to your Agency's payroll section as part of the administration of your salary packaging agreements, the Queensland Government Chief Procurement Office in relation to the management of the Salary Packaging Arrangement and Queensland Treasury for auditing purposes. Your personal information will not be used for any other purpose or disclosed to any other third party, without your consent, unless authorised or required by law.
Remuneration Services (Qld) Pty Ltd ABN 46 093 173 089 (RemServ) is part of the McMillan Shakespeare Limited Group (MMS Group) and collects your personal information from you when you submit this form to us. We collect this information to provide and promote our products and services to you, and we may be unable to do so if you do not disclose all or part of the information requested in this form. Your personal information may be disclosed to other entities in the MMS Group, our agents, contractors and service providers (including our web and IT administrators, mail houses and advisers).
RemServ collects your personal information from you when you apply for a product and request any information from us, and we may use this information to contact you about our products, services and offerings. To read more about how we handle your personal information, please read our Privacy Statement.
The availability of benefits is subject to your employer's approval. RemServ may receive commissions in connection with its services.